Patient Experience Dept.

Ensuring the Highest Standards of Quality Care

Palisades Medical Center is committed to providing you and your loved ones a positive experience during what can often be a difficult time. We are very mindful of the anxiety that often accompanies hospitalizations and the stress this can place on both patients and families. The Patient Relations Department serves as an advocate and liaison between patients, families, physicians and all members of the care team. Our mission is to meet the service expectations of our community and ensure effective communication across the continuum of care. To assist in this goal, we welcome to contact us during your stay with any concerns. We value all patient feedback, both positive and negative, as this helps us to improve our level of service and quality of care.

Please feel free to contact the Patient Relations Department at (201) 854-5751, and a team member will be happy to discuss questions or concerns you may have regarding your stay.